Roles

Technical Writer, Content Strategist

Skills

DITA, IBM IMXML

When IBM® InfoSphere® Information Server released its Data Click component with InfoSphere BigInsights™, I was responsible for the installation information. To ease the installation experience as much as possible for a new audience, I reduced the amount of information from 37 topics to one 15 step topic, with optional learn more references. Also, using an XML schema and design package created by a colleague, I replaced many of the planning topics with an introductory interactive model, fully accessible and translated.